
How are you obtaining consent?
They message us firstWe ask them on the phone or in-person
We ask them for consent over email
They fill out a paper form
They fill out a form on our website
Customers call into an IVR
Consent via a third-party/ referrals
We get consent another way
We do not ask for consent
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How do recipients get your number/ know to text you?
In-person/ business cardAgent tells them on the phone
Agent sends to them via email
Sign, billboard, or TV/ web ad
From our website:
Other:
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When is the paper form filled out?
Example responses: "onboarding," "purchasing an item," "check-in."
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What is the URL for the website form where recipients give consent?
Remember, you must have opt-in language specific to SMS on this form.
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Your SMS is not compliant!
Receiving consent from third parties, even if the recipient agreed to receive SMS messages through the third party is NOT considered valid consent. Remember, you MUST get direct consent from your recipients. Failure to do so is a violation of RingCentral and carrier policies, and could result in your ability to use SMS being revoked.
If you have questions about how to get consent, please reach out to our SMS Support Team at (855) 925-8622.
ExitYour SMS is not compliant!
Remember, you MUST get consent prior to sending SMS messages. Failure to do so is a violation of RingCentral and carrier policies, and could result in your ability to use SMS being revoked.
If you have questions about how to get consent, please reach out to our SMS Support Team at (855) 925-8622.
ExitYour consent language
Please copy and paste the following language into the textfield asking you to describe how you obtain recipient opt-in:
Remember to share screenshots or images as proof of how you are obtaining consent.